FB
Ferdinand B
1 reviews | Active since Oct 2012
20 Mar 2026, 13:12
Bad bad customer service
Bad bad customer service. "USELESS" For the last 2 weeks I have been trying to get a hold of Alexander Forbes. E Mails just comes back with an auto reply. Contact numbers has got a technical issue. What's up can't give answers. Is this the place where you want to leave your pension fund, after 38years I am not sure that Alexander Forbes can be trusted with your pension fund if you can't get ahold of them, are they trustworthy.
Helpful (0)
Replies (2)0
Replies (2)
Alexander Forbes Financial Services's replyOfficial
20 Mar 2026, 14:18Dear Ferdinand,
At Alexforbes, our clients are important to us, and I am sorry to learn that you are dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint.
We will investigate the matter and provide feedback using the contact details you have provided.
Regards
Alexforbes Customer Experience
At Alexforbes, our clients are important to us, and I am sorry to learn that you are dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint.
We will investigate the matter and provide feedback using the contact details you have provided.
Regards
Alexforbes Customer Experience
Alexander Forbes Financial Services's reply20 Mar 2026, 14:18
Official
Dear Ferdinand,
At Alexforbes, our clients are important to us, and I am sorry to learn that you are dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint.
We will investigate the matter and provide feedback using the contact details you have provided.
Regards
Alexforbes Customer Experience
At Alexforbes, our clients are important to us, and I am sorry to learn that you are dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint.
We will investigate the matter and provide feedback using the contact details you have provided.
Regards
Alexforbes Customer Experience
FB
Ferdinand B's updateReviewer Update
20 Mar 2026, 14:36 Great Alexander Forbes, you are excellent. Hopeless
Like the phone, mail and what's up, you only get an automatic reply, but don't get in touch with Alexander Forbes.
Like the phone, mail and what's up, you only get an automatic reply, but don't get in touch with Alexander Forbes.
Alexander Forbes Financial Services’s reply
20 Mar 2026 at 14:18
Dear Ferdinand,
At Alexforbes, our clients are important to us, and I am sorry to learn that you are dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint.
We will investigate the matter and provide feedback using the contact details you have provided.
Regards
Alexforbes Customer Experience
At Alexforbes, our clients are important to us, and I am sorry to learn that you are dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint.
We will investigate the matter and provide feedback using the contact details you have provided.
Regards
Alexforbes Customer Experience
FB
Ferdinand B's update20 Mar 2026, 14:36
Reviewer Update
Great Alexander Forbes, you are excellent. Hopeless
Like the phone, mail and what's up, you only get an automatic reply, but don't get in touch with Alexander Forbes.
Like the phone, mail and what's up, you only get an automatic reply, but don't get in touch with Alexander Forbes.
Alexander Forbes Financial Services’s reply
20 Mar 2026 at 14:18
Dear Ferdinand,
At Alexforbes, our clients are important to us, and I am sorry to learn that you are dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint.
We will investigate the matter and provide feedback using the contact details you have provided.
Regards
Alexforbes Customer Experience
At Alexforbes, our clients are important to us, and I am sorry to learn that you are dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint.
We will investigate the matter and provide feedback using the contact details you have provided.
Regards
Alexforbes Customer Experience