LB
Lauren B
1 reviews | Active since Jul 2020
31 May 2022, 10:06
Bad bad bad
Been trying to get hold of a consultant for more than a week. Finally got someone that got back to me. Told me that they would get back to me bu Friday, it has been almost Friday again, and I still havent heard back from them
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Replies (1)
Alexander Forbes Financial Services's replyOfficial
31 May 2022, 13:12Dear Lauren,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Client services
AAAA-4816
AAAA-4816
Alexander Forbes Financial Services's reply31 May 2022, 13:12
Official
Dear Lauren,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Client services
AAAA-4816
AAAA-4816