DZ
Dumile Z
1 reviews | Active since Jun 2023
23 Jun 2023, 10:43
Awaiting payment
I have been waiting for my payment for more than 6 weeks and nobody has called or sent an email to advise on the reasons. This is so disappointing
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Replies (2)DZ
Dumile Z's updateReviewer Update
23 Jun 2023, 10:57Good day Team,got feedback. Thank you for your assistance
DZ
Dumile Z's update23 Jun 2023, 10:57
Reviewer Update
Good day Team,got feedback. Thank you for your assistance
Alexander Forbes Financial Services's replyOfficial
23 Jun 2023, 11:21Dear Dumile,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply23 Jun 2023, 11:21
Official
Dear Dumile,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations