KS
Kayla S
1 reviews | Active since Mar 2024
27 Jul 2025, 14:28
Automatic responses:not Good enough!
Just an automatic response from you shows your level of commitment to your customers . Just an automatic response and not action!
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Alexander Forbes Financial Services's replyOfficial
28 Jul 2025, 08:09 Dear Kayla, At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind Regards Customer Insights and Escalations
Alexander Forbes Financial Services's reply28 Jul 2025, 08:09
Official
Dear Kayla, At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind Regards Customer Insights and Escalations