iM
itumeleng M
1 reviews | Active since Feb 2023
22 Sept 2025, 08:21
assistance
Good day, can someone please urgently assist me with payout of my two pot claim reference number ***. i know it is still within the SLA, i need to go home to the north west province this coming weekend to attend an urgent family emergency. if it cannot be done i fully understand
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Replies (2)
Alexander Forbes Financial Services's replyOfficial
22 Sept 2025, 10:57Dear Itumeleng,
At Alexander Forbes, our clients are important to us, and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint.
We will investigate your complaint and provide feedback on the contact details provided.
Regards
Alexforbes Customer Experience
Alexander Forbes Financial Services's reply22 Sept 2025, 10:57
Official
Dear Itumeleng,
At Alexander Forbes, our clients are important to us, and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint.
We will investigate your complaint and provide feedback on the contact details provided.
Regards
Alexforbes Customer Experience
Alexander Forbes Financial Services's replyOfficial
22 Sept 2025, 11:38 Dear Itumeleng,
Thank you for affording us the opportunity to investigate and resolve your complaint.
We confirm that the matter has been resolved and that feedback has been provided to you.
Regards Alexforbes Customer Experience
Thank you for affording us the opportunity to investigate and resolve your complaint.
We confirm that the matter has been resolved and that feedback has been provided to you.
Regards Alexforbes Customer Experience
Alexander Forbes Financial Services's reply22 Sept 2025, 11:38
Official
Dear Itumeleng,
Thank you for affording us the opportunity to investigate and resolve your complaint.
We confirm that the matter has been resolved and that feedback has been provided to you.
Regards Alexforbes Customer Experience
Thank you for affording us the opportunity to investigate and resolve your complaint.
We confirm that the matter has been resolved and that feedback has been provided to you.
Regards Alexforbes Customer Experience