iM
itumeleng M
1 reviews | Active since Feb 2023
13 Jan 2025, 20:29
Assistance
Good day, I have submitted a claim to withdraw my pension fund since I resigned from absa bank. Is it possible for you to assist me with a payout before Thursday. I lost my father last week Thursday due to a heart attack and would like to use the funds to bury him or rather assist with the expenses I can provide death certificate as proof of needed
Helpful (0)
Replies (4)0
Replies (4)
Alexander Forbes Financial Services's replyOfficial
14 Jan 2025, 07:58Dear Itumeleng,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalation
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalation
Alexander Forbes Financial Services's reply14 Jan 2025, 07:58
Official
Dear Itumeleng,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalation
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalation
iM
itumeleng M's updateReviewer Update
14 Jan 2025, 09:21Can someone please call me and advise, my father funeral is Saturday I need feedback ASAP
iM
itumeleng M's update14 Jan 2025, 09:21
Reviewer Update
Can someone please call me and advise, my father funeral is Saturday I need feedback ASAP
iM
itumeleng M's updateReviewer Update
16 Jan 2025, 10:40Good morning, it is now Thursday and the funeral is Saturday I am yet to receive the advance I was promised and we have expenses that have to be paid can someone please call me and advise as to when I can expect payment.
iM
itumeleng M's update16 Jan 2025, 10:40
Reviewer Update
Good morning, it is now Thursday and the funeral is Saturday I am yet to receive the advance I was promised and we have expenses that have to be paid can someone please call me and advise as to when I can expect payment.
Alexander Forbes Financial Services's replyOfficial
12 Mar 2025, 16:21Dear Itumeleng
At Alexander Forbes, our clients are important to us and I am sorry to learn that you were dissatisfied with our service.
We hereby acknowledge that the claim was finalized.
At Alexander Forbes, our clients are important to us and I am sorry to learn that you were dissatisfied with our service.
We hereby acknowledge that the claim was finalized.
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply12 Mar 2025, 16:21
Official
Dear Itumeleng
At Alexander Forbes, our clients are important to us and I am sorry to learn that you were dissatisfied with our service.
We hereby acknowledge that the claim was finalized.
At Alexander Forbes, our clients are important to us and I am sorry to learn that you were dissatisfied with our service.
We hereby acknowledge that the claim was finalized.
Kind Regards
Customer Insights and Escalations