GK
George K

1 reviews | Active since Apr 2024

30 Jan 2026, 14:20

Appreciation for Exceptional Assistance

I would like to take a moment to express our gratitude towards Susan ****man for her outstanding assistance with my mother's Bonitas/Bondcap policy. My mother, who is 81 years old, faced an issue regarding her medical coverage, and Susan dedicated significant time and effort to resolve it.

Susan not only helped her secure the appropriate medical cover but also guided her through the Discovery application process. Her commitment to ensuring that all aspects of the issue were addressed was truly commendable.

We sincerely appreciate Susan's dedication and professionalism. It is refreshing to work with someone who is so passionate about their role and genuinely cares for their clients. Thank you, Susan, for your exceptional support!

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Replies (1)
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply30 Jan 2026, 15:59
Official
Dear George  Thank you for taking the time to send us a Compliment. We appreciate you taking the time to share this positive feedback with us. We are delighted to hear that you are happy with the service you received. We will be sure to pass along your kind words, as it helps when we know that we have truly made a difference to those we serve each and every day. Kind Regards,