APPALLING AND EXTREMELY DISSATISFYING

I am absolutely outraged and deeply dissatisfied with the appalling handling of my withdrawal request. It has been over a month since I submitted my claim, and despite being asked to provide the necessary documentation—which I did promptly—I was assured that validation and feedback would be completed within three days. It has now been over two weeks with no resolution.

I have made multiple calls, only to be met with the same infuriating response: “Your request has been escalated.” This is completely unacceptable. There has been zero communication, no updates on the online platform, and a blatant lack of accountability from your team. The lack of transparency and urgency in resolving this matter is beyond frustrating, and it is incredibly disheartening that not a single consultant has been able to provide meaningful assistance.

Enough is enough—this level of service is disgraceful.