NR
Ntebo R

1 reviews | Active since Feb 2015

04 Apr 2016, 11:48

Apelling and pathic service

AF is deliberately trying to create a confusion concerning the claim ..<br> <br> The claim is for Unclaimed benefits of Reginald's late father who worked in the mines in the 70's.<br> <br> Reginald was contacted By AF to lodge a claim and he comp**** with AF and provided required documentation to process the claim .<br> <br> On numerous occasions emails were send to AF and to my surprise the claim is not yet finalised .<br> <br> Stop creating unnecessary delay on the claim .<br> <br> The service is too pathetic , Lebohang promised to provide us with an update on the claim last week Wednesday to date she has not delivered what she promised .<br> <br> I wait urgent response regarding settlement of the claim .<br> <br>

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Replies (1)
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply04 Apr 2016, 12:05
Official
Hello rakollet,

thank you for raising your concerns with us.

We do apologize for any inconvenience caused.

Please be advised that I am investigating into this and will provide feedback on the details above.

Kind Regards
Kiren Singh