Another unsatisfied client of Alex Forbes.

Worst Service ever and no words can express my frustrations at this point, I submitted my claim in October 2023, filled in all the forms and my previous employer submitted the forms too. I received no feedback until I decided to contact my previous employer for feedback, he then advised that I need to contact Alex Forbes as the matter is now with them, I called Alex Forbes only to be told that I need to resubmit the forms as the claim/forms were void, I did just so.

No feedback to say we received the forms or anything, I called again last month January 2024 to only be told that I need to submit a bank form still in order for my claim to be processed. What ****es me off is that I need to follow up only to be told that there is forms still missing or needs to be filled. I have done so, still no feedback. I took the initiative to call them again this morning only to be told that they still need to forward the forms somewhere which I believe that's for verification and I need to wait for feedback.

For someone who's last day at work was in September 2023, I still haven't received my payout yet. I am very appalled by Alex Forbes and judging by the number of bad reviews they have, tells me more of how bad they are.

I hope they resolve this.