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Sekakate S
1 reviews | Active since Mar 2024
26 Mar 2024, 10:57
Anonymous
Ever since made my withdrawal claim from alexfobes alexfobes no one is willing to help getting my payment all the consaltants telling diffent stories. Even now I'm still waiting from early February to date no payment. Why should we struggle in a sence that u to get a lawyer in order to get ur money ti's I not fair we worked for ti's money
Helpful (0)
Replies (7)0
Replies (7)
Alexander Forbes Financial Services's replyOfficial
26 Mar 2024, 11:10Dear Se***ate , At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind RegardsCustomer Insights and Escalations
Alexander Forbes Financial Services's reply26 Mar 2024, 11:10
Official
Dear Se***ate , At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind RegardsCustomer Insights and Escalations
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Sekakate S's updateReviewer Update
26 Mar 2024, 12:25They always saying that now they shift the blame to my employer stating that they never received a claim. Where's there's correspondence say that the claim is refferd to the board of trustees for approval....... How can you approve a claim that is never received. Honestly speaking there company is is unfair to their clients. Different stories every. I want my money. Should I spend to get my money? No guys it's fair
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Sekakate S's update26 Mar 2024, 12:25
Reviewer Update
They always saying that now they shift the blame to my employer stating that they never received a claim. Where's there's correspondence say that the claim is refferd to the board of trustees for approval....... How can you approve a claim that is never received. Honestly speaking there company is is unfair to their clients. Different stories every. I want my money. Should I spend to get my money? No guys it's fair
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Sekakate S's updateReviewer Update
26 Mar 2024, 12:48Any one please with the contacts details of alexfobes manager maybe ti's will be resolved
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Sekakate S's update26 Mar 2024, 12:48
Reviewer Update
Any one please with the contacts details of alexfobes manager maybe ti's will be resolved
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Sekakate S's updateReviewer Update
26 Mar 2024, 13:59It's very much disappointing to have such an experience from a big company like this. Failing to help its clients and been dishonest. Now I have to pay lawyers to me get my money.
They're previous response is to to give an update today and can tell u now that they won't so that. All I want is to get my money end of the story. They wasted my time and money making calls and emails to them with no valid response. They're not responsible for their clients. I need the contacts for their manager to account on ti's matter
They're previous response is to to give an update today and can tell u now that they won't so that. All I want is to get my money end of the story. They wasted my time and money making calls and emails to them with no valid response. They're not responsible for their clients. I need the contacts for their manager to account on ti's matter
SS
Sekakate S's update26 Mar 2024, 13:59
Reviewer Update
It's very much disappointing to have such an experience from a big company like this. Failing to help its clients and been dishonest. Now I have to pay lawyers to me get my money.
They're previous response is to to give an update today and can tell u now that they won't so that. All I want is to get my money end of the story. They wasted my time and money making calls and emails to them with no valid response. They're not responsible for their clients. I need the contacts for their manager to account on ti's matter
They're previous response is to to give an update today and can tell u now that they won't so that. All I want is to get my money end of the story. They wasted my time and money making calls and emails to them with no valid response. They're not responsible for their clients. I need the contacts for their manager to account on ti's matter
Alexander Forbes Financial Services's replyOfficial
27 Mar 2024, 08:44Dear Se***ate
Please be advised that one of our specialists will be in contact with you. Kind RegardsCustomer Insights and Escalations
Please be advised that one of our specialists will be in contact with you. Kind RegardsCustomer Insights and Escalations
Alexander Forbes Financial Services's reply27 Mar 2024, 08:44
Official
Dear Se***ate
Please be advised that one of our specialists will be in contact with you. Kind RegardsCustomer Insights and Escalations
Please be advised that one of our specialists will be in contact with you. Kind RegardsCustomer Insights and Escalations
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Sekakate S's updateReviewer Update
27 Mar 2024, 10:52I will wait to hear from the specialist hopefully she/he will come with some good news (payment)
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Sekakate S's update27 Mar 2024, 10:52
Reviewer Update
I will wait to hear from the specialist hopefully she/he will come with some good news (payment)
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Sekakate S's updateReviewer Update
09 Apr 2024, 12:29Ever since waiting to get my claim payment that was made in February 8 anyone please help with the contacts of alexfobes General manager cos I'm sick and tired of fighting for my money everyday but nothing progressing or should I invite the president to solve this matter. Please help me guys to get my money from alexfobes
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Sekakate S's update09 Apr 2024, 12:29
Reviewer Update
Ever since waiting to get my claim payment that was made in February 8 anyone please help with the contacts of alexfobes General manager cos I'm sick and tired of fighting for my money everyday but nothing progressing or should I invite the president to solve this matter. Please help me guys to get my money from alexfobes