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Sekakate S
1 reviews | Active since Mar 2024
03 Apr 2024, 09:41
Anonymous
I made a mistake on the date.... It's 08/02/2024 till today no payment
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Replies (3)
Alexander Forbes Financial Services's replyOfficial
03 Apr 2024, 10:12Dear Sekekate
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply03 Apr 2024, 10:12
Official
Dear Sekekate
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
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Sekakate S's updateReviewer Update
03 Apr 2024, 14:57Please I'm waiting for an update from alexfobes....... You can do it via email
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Sekakate S's update03 Apr 2024, 14:57
Reviewer Update
Please I'm waiting for an update from alexfobes....... You can do it via email
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Sekakate S's updateReviewer Update
03 Apr 2024, 15:49It doesn't seems like I will get my money anytime soon because I asked them to call me at 12h00 as the promised to give an update today. Still I'm clueless of what is happening so far. Poor service to the clients
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Sekakate S's update03 Apr 2024, 15:49
Reviewer Update
It doesn't seems like I will get my money anytime soon because I asked them to call me at 12h00 as the promised to give an update today. Still I'm clueless of what is happening so far. Poor service to the clients