RQ
Rethabile Q
1 reviews | Active since Oct 2021
15 Aug 2025, 10:59
Annoyed been 2 months with same complaint.
I am now getting annoyed, it's been over 2 months now. Still waiting for Alex Forbes to call me. Been sending Emails been calling. But when I write her. They will reply saying they will call me back. But nop they won't call they are bunch of liers. Have sent emails to Maintenance regarding the maintenance order that was sent by the court if they have received it but nop. No reply. Have also emailed complaints but still no reply to my e-mail I am ****en annoyed this time don't wanna lie.
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Replies (2)RQ
Rethabile Q's updateReviewer Update
15 Aug 2025, 11:03Why can't they atleast reply my emails.i call their call centre they say. I must e-mail maintenance I do that. But maintance does not reply, I email complaints still no one there to reply me. I am annoyed now. I am now talking this 702radio station to Clement Manyathela.
RQ
Rethabile Q's update15 Aug 2025, 11:03
Reviewer Update
Why can't they atleast reply my emails.i call their call centre they say. I must e-mail maintenance I do that. But maintance does not reply, I email complaints still no one there to reply me. I am annoyed now. I am now talking this 702radio station to Clement Manyathela.
Alexander Forbes Financial Services's replyOfficial
19 Aug 2025, 07:51Dear Rethabile At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind RegardsCustomer Insights and Escalations
Alexander Forbes Financial Services's reply19 Aug 2025, 07:51
Official
Dear Rethabile At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind RegardsCustomer Insights and Escalations