Mn
Michael nepster.ngomane
1 reviews | Active since Dec 2023
04 Sept 2024, 11:35
ANGRY
USELESS FUND PERIOD. WEBSITE IS SLOWS AS TURTLE, CALLS ARE NOT ANSWERED, NO FORMAL COMMUNICATIONS TO THEIR MEMBER, PURE USELESS.
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Replies (4)0
Replies (4)
Alexander Forbes Financial Services's replyOfficial
04 Sept 2024, 11:49Dear Michael ,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
Alexforbes is receiving and processing claims, however we are experiencing unusually high traffic volumes on AF Connect due to the two-pot system. Please refresh or try again later.
We apologise for any inconvenience this may cause and appreciate your understanding and patience
We apologise for any inconvenience this may cause and appreciate your understanding and patience
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply04 Sept 2024, 11:49
Official
Dear Michael ,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
Alexforbes is receiving and processing claims, however we are experiencing unusually high traffic volumes on AF Connect due to the two-pot system. Please refresh or try again later.
We apologise for any inconvenience this may cause and appreciate your understanding and patience
We apologise for any inconvenience this may cause and appreciate your understanding and patience
Kind Regards
Customer Insights and Escalations
Mn
Michael nepster.ngomane's updateReviewer Update
04 Sept 2024, 11:53NOTE THAT AM NOT INTERESTED IN TWO POT, I SIMPLY WANNA SEE MY PORTFOLIO. AM STRUGGLING JUST TO SEE MY PORTFOLIO, I CANT BELIEVE YOU GUYS. AM NOT SURE HOW MY EMPLOYER IS TRUSTING YOU WITH OUR FUNDS.
Mn
Michael nepster.ngomane's update04 Sept 2024, 11:53
Reviewer Update
NOTE THAT AM NOT INTERESTED IN TWO POT, I SIMPLY WANNA SEE MY PORTFOLIO. AM STRUGGLING JUST TO SEE MY PORTFOLIO, I CANT BELIEVE YOU GUYS. AM NOT SURE HOW MY EMPLOYER IS TRUSTING YOU WITH OUR FUNDS.
Alexander Forbes Financial Services's replyOfficial
04 Sept 2024, 12:01Dear Michael
Please be advised that one of our specialists will be in contact with you.
Please be advised that one of our specialists will be in contact with you.
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply04 Sept 2024, 12:01
Official
Dear Michael
Please be advised that one of our specialists will be in contact with you.
Please be advised that one of our specialists will be in contact with you.
Kind Regards
Customer Insights and Escalations
Mn
Michael nepster.ngomane's updateReviewer Update
04 Sept 2024, 12:25DONT BOTHER, AM NO LONGER INTEREST, YALL CAN GET AWAY WITH IT.
Mn
Michael nepster.ngomane's update04 Sept 2024, 12:25
Reviewer Update
DONT BOTHER, AM NO LONGER INTEREST, YALL CAN GET AWAY WITH IT.