SK
Samkelisiwe K
1 reviews | Active since Apr 2018
04 Mar 2026, 13:23
*********** AND NOT CUSTOMER CENTRIC
Year on year your app is down when its time for withdrawals. OMG! Your phone is unanswered, your twitter is unanswered, even emails. I just need to know the status of the claim. Nothing from you guys for 3 dats now. Its pathetic for such a big company yerr
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Replies (1)
Alexander Forbes Financial Services's replyOfficial
05 Mar 2026, 15:40Dear Samkelisiwe
At Alexforbes, our clients are important to us, and I am sorry to learn that you are dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint. We will investigate the matter and provide feedback using the contact details you have provided.
Regards
Alexforbes Customer Experience
At Alexforbes, our clients are important to us, and I am sorry to learn that you are dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint. We will investigate the matter and provide feedback using the contact details you have provided.
Regards
Alexforbes Customer Experience
Alexander Forbes Financial Services's reply05 Mar 2026, 15:40
Official
Dear Samkelisiwe
At Alexforbes, our clients are important to us, and I am sorry to learn that you are dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint. We will investigate the matter and provide feedback using the contact details you have provided.
Regards
Alexforbes Customer Experience
At Alexforbes, our clients are important to us, and I am sorry to learn that you are dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint. We will investigate the matter and provide feedback using the contact details you have provided.
Regards
Alexforbes Customer Experience