JL
Jacques L
1 reviews | Active since Jan 2013
23 May 2025, 12:14
Amateur Company
The most amateur investment company on the planet - just look at their rating on hellopeter. Their website has now been down for a week, for both individual and corporate clients. I have no idea how they can still be holding on to corporate customers with this display of amateurism. If they cannot run a website, how are they managing my funds?
Helpful (0)
Replies (3)0
Replies (3)
Alexander Forbes Financial Services's replyOfficial
23 May 2025, 16:32Dear Jacques,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply23 May 2025, 16:32
Official
Dear Jacques,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
JL
Jacques L's updateReviewer Update
26 May 2025, 09:30Your website is still down. more than a week now. How to corporate clients accept this form you - they have to look after their staffs' interest. Amateurs!
JL
Jacques L's update26 May 2025, 09:30
Reviewer Update
Your website is still down. more than a week now. How to corporate clients accept this form you - they have to look after their staffs' interest. Amateurs!
Alexander Forbes Financial Services's replyOfficial
26 May 2025, 10:03Dear Jacques,
Please be advised that one of our specialists will contact you.
Kind Regards
Please be advised that one of our specialists will contact you.
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply26 May 2025, 10:03
Official
Dear Jacques,
Please be advised that one of our specialists will contact you.
Kind Regards
Please be advised that one of our specialists will contact you.
Kind Regards
Customer Insights and Escalations