SM
Stephen M
1 reviews | Active since Feb 2023
23 Feb 2023, 11:13
Alexzander forbes
I have left my previous company last year November (2022), I have app**** for funds withdrawal and it's been 12 weeks and there is no indication as to when will I receive the funds, the last communication I had with them was to wait for six weeks and the six weeks had passed long ago.
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Alexander Forbes Financial Services's replyOfficial
23 Feb 2023, 11:38Dear Mr Makofane At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind RegardsCustomer Insights and Escalations
Alexander Forbes Financial Services's reply23 Feb 2023, 11:38
Official
Dear Mr Makofane At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind RegardsCustomer Insights and Escalations