TM
Terry M
1 reviews | Active since Mar 2023
31 Mar 2023, 08:50
Alexforbs provident payout
I am very disappointed in Alex Forbes. I am waiting for my Provident Fund to pay out. When phoning to find out how far the claim is no one can give you a answer. Even when phoning one of the admin station staff you get there voicemail
When emailing them they don't reply
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Alexander Forbes Financial Services's replyOfficial
31 Mar 2023, 09:24Dear Terry At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind RegardsCustomer Insights and Escalations
Alexander Forbes Financial Services's reply31 Mar 2023, 09:24
Official
Dear Terry At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind RegardsCustomer Insights and Escalations