NM
Neliswa M
1 reviews | Active since Feb 2025
19 Feb 2025, 18:32
Alexforbes is pathetic
How long am I supposed to call and send emails to Alexforbes? My father passed away December 2023 and I have heard nothing from them. Woolworths sent all my documents to them and they cc me on the emails, but I have not heard anything from them. My claim was March 2023 and again on the 27th of January 2025. This company is the worst ever... Can't even register for school because of them. Their death claims take 6 months to a year and my father passed away 2023.
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Replies (1)
Alexander Forbes Financial Services's replyOfficial
20 Feb 2025, 08:33Dear Neliswa ,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalation
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalation
Alexander Forbes Financial Services's reply20 Feb 2025, 08:33
Official
Dear Neliswa ,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalation
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalation