TJ
Taxman J
1 reviews | Active since Aug 2022
21 Feb 2023, 09:07
AlexForbes *********** company
Consultants and people from complaints department are playing hide and seek with my money, they are no longer responding to my emails. I am disappointed I thought AlexForbes as a private company claims process will go smooth, even the GEPF is better than them. I've been waiting for 3months for my money today when I contact their clueless consultants they are telling me to resend my banking details. I need my money AlexForbes so we can go our separate ways please! AAAA-9258
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Alexander Forbes Financial Services's replyOfficial
21 Feb 2023, 09:15Dear Mr Jabani
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply21 Feb 2023, 09:15
Official
Dear Mr Jabani
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations