aB
andrew B
1 reviews | Active since Mar 2009
03 Aug 2019, 08:14
Alexandre forbes is useless and does not care
Time is ticking and still no response, three months down the line and i still am no closer to an answer than i was years ago. This is all stall tactics because they have no clue whats going on. So i have now lost interest in trying to resolve this with them. I suggest everyone that is having issues with them lodge a complaint with both osti.co.za and faisombud.co.za also www.pfa.org.za this will be my port of call monday morning.
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Replies (1)
Alexander Forbes Financial Services's replyOfficial
05 Aug 2019, 06:52Dear Andrew
Thank you for taking the time to advise us of your dissatisfaction.
I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.
Requirements were sent to you on 18/05/2017, wherein we await a response. For ease of reference this was forwarded to you at 06h45 on 05/08/2019.
May you please respond, so that we may assist accordingly?
Kind Regards,
Client Services
ZAN-804
Thank you for taking the time to advise us of your dissatisfaction.
I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.
Requirements were sent to you on 18/05/2017, wherein we await a response. For ease of reference this was forwarded to you at 06h45 on 05/08/2019.
May you please respond, so that we may assist accordingly?
Kind Regards,
Client Services
ZAN-804
Alexander Forbes Financial Services's reply05 Aug 2019, 06:52
Official
Dear Andrew
Thank you for taking the time to advise us of your dissatisfaction.
I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.
Requirements were sent to you on 18/05/2017, wherein we await a response. For ease of reference this was forwarded to you at 06h45 on 05/08/2019.
May you please respond, so that we may assist accordingly?
Kind Regards,
Client Services
ZAN-804
Thank you for taking the time to advise us of your dissatisfaction.
I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.
Requirements were sent to you on 18/05/2017, wherein we await a response. For ease of reference this was forwarded to you at 06h45 on 05/08/2019.
May you please respond, so that we may assist accordingly?
Kind Regards,
Client Services
ZAN-804