Alexandra Forbes, a **** show sends out your tax certificates to just anyone doesn't follow popi act & useless at not being able to help. Once they have your money they don't care

Alexandra Forbes is a **** show, so many people invest in this high prestige company but they do not follow the popi act. Firstly their customer service is pathetic, i called through 6 times out of that 6...4 times i waited for an hour and the call cut. When i finally got to speak to someone they sent me a tax certificate of someone else, the person Identity number and all their information. So they just send our documents to just anyone. Then i called back to speak to another *********** agent, he apologize for their mistake but tell me to wait 3 days for their IT guys to correct a problem that they did incorrectly. I can not proceed with something i need to do because 2 years ago Alexander Forbes did the incorrect thing on my sars profile. I called back today after 3 days to speak to another imcomptent agent that tdoesnt understand what the hell i am telling him Karabo Mashiyamu he tells me i must email my tax certificate that they sent to me back to them for them to rectify this...what a ****ing joke is this dam company...he said an IT guy will call me...its gone 30 minutes no call. My stuff must be on hold because of their incomptency as a business, don't know what the hell they doing and they give a dam about their clients because they can't assist them nor do they care and to top it off they so happy about all the money they make of people Lil us that they don't care she they make mistakes and can not fix them because they already got our money so its ok for them to send our private amd personal information to anyone. That's how careful they are with our documents. If they do not sort out the tax directive i am taking this to the ombudsman about failing to comply with the popi act and sending me someone else's tax certificate with their id number and other personal information in there. I would not like it if someine had my details i will be reaching out to this individual and letting her know this has been done, waste of my dam time trying to be help or assistance from ul that made a mistake on my account in the first dam place