KM
Karabo M
1 reviews | Active since Aug 2024
22 Aug 2024, 09:16
#Alexanderforbes must fall
They offer a worst service ever, I have been waiting for my retirement funds for over 6 weeks they told be about, its sad because they dont even communicate with me, I have sent million emails but they don't respond.
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Alexander Forbes Financial Services's replyOfficial
22 Aug 2024, 09:51Dear Karabo , At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind Regards Customer Insights and Escalations
Alexander Forbes Financial Services's reply22 Aug 2024, 09:51
Official
Dear Karabo , At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind Regards Customer Insights and Escalations