LN
Liphelo N
1 reviews | Active since Oct 2024
14 Oct 2024, 12:18
Alexander fores should be rename to Alexander *****
This has to be laziness, rudest company I have ever dealt with.
your claim lies in file 13, until you push them to do their work. their timeliness are false and worse of all, there is no transparent in their work.
what Alexander is forgetting we are not asking for donation or hand out. this is our money, money we slave for, for years and months. And we are paying them, for service.
its truly a nightmare dealing with this company.
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Alexander Forbes Financial Services's replyOfficial
15 Oct 2024, 05:00Dear Liphelo
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply15 Oct 2024, 05:00
Official
Dear Liphelo
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations