MH
Michelle H

1 reviews | Active since Mar 2022

25 Mar 2022, 22:51

Alexander Forbs zero customer service or making any effort irrespective of these reviews. Maybe someonr from this forum can advise how to get some form of communication from them. I am not prepared too sit on a phone for hours with no response or correct

After almost 5 months Alexander Forbs has still not made any effort to sort this matter out. Everything is automated emails, and nothing comes from the complaint review they receive from this forum

0
Replies (1)
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply28 Mar 2022, 14:02
Official
Dear  Michelle 
 
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.  
  
We will investigate your query and provide feedback with the contact details provided.   
  
Kind Regards 
Client services