AS
Angeline S
1 reviews | Active since Mar 2016
05 Jan 2023, 12:56
Alexander Forbes withholds withdrawal benefits,lies to refuse payment.
Alexander Forbes will not pay withdrawal benefits. The customer complaints liason Chastry Moorkey does not speak truthfully,she promises payment and refuses to supply a Bank confirmed proof of payment.Alexander Forbes cannot spell my surname correctly as well as refuses to provide Proof of Payment ,the correspondent insists it was paid however continue to reject payment.
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Replies (1)
Alexander Forbes Financial Services's replyOfficial
05 Jan 2023, 14:37Dear Miss Snyders
Thank you so much for taking time to speak to me today. As discussed we have escalated the mater to senior management to intervene. We will revert before close of business to assist with an update.
Trusting you find the above in order.
Kind Regards,
Customer Insights and escalations
Thank you so much for taking time to speak to me today. As discussed we have escalated the mater to senior management to intervene. We will revert before close of business to assist with an update.
Trusting you find the above in order.
Kind Regards,
Customer Insights and escalations
Alexander Forbes Financial Services's reply05 Jan 2023, 14:37
Official
Dear Miss Snyders
Thank you so much for taking time to speak to me today. As discussed we have escalated the mater to senior management to intervene. We will revert before close of business to assist with an update.
Trusting you find the above in order.
Kind Regards,
Customer Insights and escalations
Thank you so much for taking time to speak to me today. As discussed we have escalated the mater to senior management to intervene. We will revert before close of business to assist with an update.
Trusting you find the above in order.
Kind Regards,
Customer Insights and escalations