Hellopeter
Share Your Experience
KL
Ken L

1 reviews | Active since Jan 2012

04 Apr 2018, 15:24

Alexander Forbes unable to pay

Since Alexander Forbes took over the administration of my pension money they haven't been able to pay me my monthly pension. How would you like not getting paid your salary at the end of the month? Debit orders bouncing etc. They have millions of rands that belongs to me. And they don't deny it. Meanwhile back at my house I can't buy a white bread. Are they holding my money back to earn interest on it? How many other people are being ********** like this

0
Replies (4)
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply04 Apr 2018, 15:31
Official

Dear Ken

Thank you for taking the time to notify us of your dissatisfaction.

We hereby acknowledge receipt of your query and apologise for the service you’ve experienced.

We will look into this and provide you with feedback on the contact details provided.

Please feel free to contact me should you require any further assistance.

Kind Regards

Lebo Mokoena

KL
Ken L's update04 Apr 2018, 17:22
Reviewer Update
I don't want an apology. I want the money you owe me. Pay it in. This response is not nearly good enough. This is all you've been doing. Looking into it. I cant eat that!
KL
Ken L's update04 Apr 2018, 17:27
Reviewer Update
And by the way......I have contacted you repeatedly over the last weeks with no response but "we are looking into it" and blatant lies about why you haven't honored your end of the bargain. I will be warning other potential clients.
KL
Ken L's update07 Apr 2018, 17:32
Reviewer Update
So they eventually paid out the money that actually belongs to me anyway. No compensation for financial losses due to their incompetence. What can I say,?Another day in the jungle of South African low performance