TR
Tshidiso R

1 reviews | Active since Nov 2024

06 Jan 2025, 22:22

Alexander forbes takes their clients for granted

Alexander forbes takes their client for granted.they are falling to pay refund extra money they deducted on me,I've been complaining for months but they are not interested in helping me,they even deny giving me paid up letter,Alexander forbes is a ****

0
Replies (1)
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply13 Jan 2025, 08:11
Official
Dear Tshidiso 

At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.  
 
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. 
 
We will investigate your query and provide feedback with the contact details provided.   
  
Kind Regards 

Customer Insights and Escalation