cB
chris B
1 reviews | Active since Jan 2016
07 May 2024, 20:31
Alexander Forbes. Surplus Money due to us.
My Dad passed away many Years ago. He was with A.Forbes.
They paid out some monies, and that was it. In 2018 it came under our attention that there is still unclaimed benefits due to us.
I contacted them, and they confirmed that there is still monies due. I have all the emails. After submitting all the necessary documents, and numerous calls...Nothing came from it.
They are simply ignoring calls and emails. We simply want what is due to us.
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Replies (1)Alexander Forbes Financial Services's replyOfficial
08 May 2024, 08:29Dear Chris,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Alexander Forbes Financial Services's reply08 May 2024, 08:29
Official
Dear Chris,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
