JB
Josua B

1 reviews | Active since Dec 2015

11 Mar 2026, 11:58

Alexander Forbes Slow Responses to 2 pot claims

Good day, I hope you are well. I app**** for 2 POT on 3 March 2026, and to date I have still not received any payment. I have been trying to contact Alexander Forbes.

It is now 11 March 2026, and I have received no update or payment. Can you please urgently assist by confirming the status of my application and when I can expect the payment to be processed? The status keep on showing Tax application since last week. Your prompt attention to this matter will be greatly appreciated.

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Replies (1)
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply11 Mar 2026, 16:48
Official
 Dear Josua,

At Alex forbes, our clients are important to us, and I am sorry to learn that you are dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint. 

We will investigate the matter and provide feedback using the contact details you have provided. 

Regards
Alexforbes Customer Experience