1 reviews | Active since Mar 2009
Alexander Forbes shows zero interest in my fathers death or confirmation of continuation of my mothers pension.
<p>Shame on you AF !! I send you every document your call centre said I must on 10 Oct. I asked for URGENT confirmation of continuation of my mothers pension, so she knows she is financialy secure. 2 weeks later, numerous calls and emails and so far NOTHING.</p> <p>Rovaun Swartz has proven to be useless. Never responds to requests, no client interest and just says: The administrators are dealing with it.</p> <p>To all Brokers and Financial Advisers: Recommend you avoid using AF to administer your clients pensions, because when it comes to service, they are hopeless. Number of complaints on Hello Peter show just how bad they are. </p>
Dear colinbr,
Thank you for taking the time to advise us of the delays in your claim, and dissatisfactory service that you received.
I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.
Please note that I will investigate into your query and provide feedback with the contact details provided.
Kind Regards,
Kusha Naidoo
Dear colinbr,
Thank you for taking the time to advise us of the delays in your claim, and dissatisfactory service that you received.
I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.
Please note that I will investigate into your query and provide feedback with the contact details provided.
Kind Regards,
Kusha Naidoo
