Alexander Forbes. Second complaint in two weeks!!

This is the second review I'm writing within the space of less than a month. I don't know if our money is invested somewhere and they're deliberately delaying the process trying to get the money back or what the deal is but this is frustrating. We're recently retrenched, unemployed and waiting for that money to get by.

After three weeks of "my tax number is incorrect vs my ID number is incorrect" and me throwing a hissy fit which magically made my ID number and Tax number correct, now there's a decline in my payment due to an automated bank validation process.

I honestly don't know who to cry to regarding this but it's really getting frustrating that all these things happen when withdrawing yet all these details were correct when contributions were made to the fund.