ZM
Ziyanda M
1 reviews | Active since Aug 2021
04 Aug 2021, 15:54
Alexander Forbes Poor Service
I have written numerous emails requesting assisting after a SARS directive was granted that an IRP 5 must be corrected as Alexander Forbes made an error whilst doing returns. It is the worst service because you spend so much money calling& yesterday I was put on hold whilst people were having a conversation. Please help.
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Alexander Forbes Financial Services's replyOfficial
05 Aug 2021, 16:23Dear Ziyanda
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Client services
Alexander Forbes Financial Services's reply05 Aug 2021, 16:23
Official
Dear Ziyanda
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Client services