ZB
Zandile B
1 reviews | Active since Sept 2019
16 Oct 2019, 06:00
Alexander Forbes-Pain to deal with
This is my second review! I am truly frustrated. Alexander Forbes people are the worst people one can ever deal with. I really wouldn't advise anyone to invest with them. They never communicate, I am always the one chasing after them. They never stick to whatever they tell you they'll do.
I am sincerely hurt by how they handle death claims, they lack sympathy and they never think about how tough it is for a family after losing a loved one.
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Replies (1)Alexander Forbes Financial Services's replyOfficial
16 Oct 2019, 08:02Dear Zandile B
Thank you for taking the time to bring this to our attention.
I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.
I will follow up with and provide feedback with the contact details provided.
Kind Regards,
Client Services
VYC-780
Alexander Forbes Financial Services's reply16 Oct 2019, 08:02
Official
Dear Zandile B
Thank you for taking the time to bring this to our attention.
I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.
I will follow up with and provide feedback with the contact details provided.
Kind Regards,
Client Services
VYC-780
