NF
Noni F

1 reviews | Active since Dec 2024

18 Dec 2024, 13:35

alexander forbes or is it ***** and theft

And here I am 12 weeks after submitting a claim, one generic response to my first complaint and another phone call filled with platitudes and lies from alexander forbes!!! I have dealt with government departments that are easier to deal with and more effective and accountable, and to add insult to injury I will never see the interest that is being earned on my money in their bank account, this makes them *******.

0
Replies (1)
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply18 Dec 2024, 17:26
Official
Good day

At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.  
 
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. 
 
We will investigate your query and provide feedback with the contact details provided.   
  
Kind Regards 

Customer Insights and Escalation