CN
Cecilia N
1 reviews | Active since Nov 2018
15 Jul 2025, 19:42
Alexander Forbes offers bad customer services
I have sent withdrawals forms to Alexander each time I do a follow up they tell me there are missing documents then later cut off the call
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Alexander Forbes Financial Services's replyOfficial
16 Jul 2025, 09:00Dear Cecilia,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply16 Jul 2025, 09:00
Official
Dear Cecilia,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations