1 reviews | Active since Oct 2019
Alexander Forbes Nightmare!!
Heavily pregnant as I am I am still waiting for a claim I submitted end of July. What's worse is the lies that you are told every week,one minute they are sending your claim to SARS the other they are dis-investing your funds depends on what lie the agent feels like telling you on the day. When you try to followup you will wait hours on the phone before its picked up,with which airtime if you withholding my funds?Being a professional i have withdrawn funds with different companies a number of times and the service was amazing.Theres no excuse that a claim submitted end of July is still not paid out,even the Two Pot clients got their money but here am i suffering.They have ruined my pregnancy journey and the plans I had for me and my baby. I will post a review every week until I get my money.
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind Regards Customer Insights and Escalation
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind Regards Customer Insights and Escalation
