Alexander Forbes/ Momentum Nonsense Insurance *** Is n Kk story***

The 1st submission of documents that were required were sent on the 03rd August 2020, till today there is no acknowledgement from their claims department. It seems like they are on a horrible load-shedding as their turn around times is not even on a relaxed mode it is out of this world. I dont know what kind of insurance this is. I am sitting and thinking so it means if the incident had brought down my whole house I would be sitting without an underwear, warm clothes, a bed and a chair to sit on but I am insured and my premiums are debited religiously without any problems. This is really bad. Most companies are working off-site but this kind of a service is bad service not a delay in response. I am certain that just like in the office there are turn around times or is it now a case of people logging on for the sake of being seen online for pay day but neglecting their duties? What hurts the most is in the process of getting those nonsense quotes I ended up being part of the stats of COVID-19. so much for insurance. Alexander Forbes or Momentum whatever they call themselves.