AN
Athenkosi N
1 reviews | Active since Sept 2018
09 Sept 2019, 04:09
Alexander Forbes making my life difficult.
I resigned from work 8 weeks ago and have been investing my monthly contributions whilst working with Alexander Forbes. I resigned from Pearson South Africa on the 16 July 2019. There has been no update on my pay out since I left work. How can this be when I made my contributions on times without fail ? How am I expected to pay my rent, food and other things when my money is in their keeping ?
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Replies (2)0
Replies (2)
Alexander Forbes Financial Services's replyOfficial
10 Sept 2019, 09:07Dear Athenkosi N
Thank you for taking the time to advise us of the delays in your claim.I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.I will investigate your query and provide feedback with the contact details provided.
Kind Regards,
Kusha Naidoo
VJF-732
Thank you for taking the time to advise us of the delays in your claim.I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.I will investigate your query and provide feedback with the contact details provided.
Kind Regards,
Kusha Naidoo
VJF-732
Alexander Forbes Financial Services's reply10 Sept 2019, 09:07
Official
Dear Athenkosi N
Thank you for taking the time to advise us of the delays in your claim.I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.I will investigate your query and provide feedback with the contact details provided.
Kind Regards,
Kusha Naidoo
VJF-732
Thank you for taking the time to advise us of the delays in your claim.I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.I will investigate your query and provide feedback with the contact details provided.
Kind Regards,
Kusha Naidoo
VJF-732
AN
Athenkosi N's updateReviewer Update
25 Sept 2019, 15:24Hi, immediately when I reported this query.
The company reacted promptly to it and the matter was resolved in less that two weeks.
Thank you
The company reacted promptly to it and the matter was resolved in less that two weeks.
Thank you
AN
Athenkosi N's update25 Sept 2019, 15:24
Reviewer Update
Hi, immediately when I reported this query.
The company reacted promptly to it and the matter was resolved in less that two weeks.
Thank you
The company reacted promptly to it and the matter was resolved in less that two weeks.
Thank you