NM
Nontobeko M
1 reviews | Active since Jul 2015
20 May 2026, 05:40
Alexander Forbes is the Worst FSP I've associated myself with
I lodged a retrenchment claim with Alexander Forbes on 9 March 2026, and to date I have still not received my payment. Every time I call, I am sent from pillar to post and repeatedly told that payment will be made within 24–48 hours, but nothing happens.
This experience has been extremely frustrating and stressful, especially during a difficult financial period after being retrenched. I am honestly tired of begging for money that rightfully belongs to me. I would appreciate urgent assistance and immediate payment of my funds.
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Replies (1)Alexander Forbes Financial Services's replyOfficial
20 May 2026, 08:03Dear Nontobeko,
At Alexforbes, our clients are important to us, and I am sorry to learn that you are dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint.
We will investigate the matter and provide feedback using the contact details you have provided.
Regards
Alexforbes Customer Experience
At Alexforbes, our clients are important to us, and I am sorry to learn that you are dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint.
We will investigate the matter and provide feedback using the contact details you have provided.
Regards
Alexforbes Customer Experience
Alexander Forbes Financial Services's reply20 May 2026, 08:03
Official
Dear Nontobeko,
At Alexforbes, our clients are important to us, and I am sorry to learn that you are dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint.
We will investigate the matter and provide feedback using the contact details you have provided.
Regards
Alexforbes Customer Experience
At Alexforbes, our clients are important to us, and I am sorry to learn that you are dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint.
We will investigate the matter and provide feedback using the contact details you have provided.
Regards
Alexforbes Customer Experience
