AL
Alfreda L
1 reviews | Active since Oct 2023
24 Oct 2023, 10:56
Alexander Forbes is the Worst
Worst service ever. My claim was submitted on 12 Oct, but I have to keep calling them to ask about progress and then the consultants keep on referring to section 14 although this is a full withdrawal. Get your act together AlexForbes!
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Alexander Forbes Financial Services's replyOfficial
24 Oct 2023, 11:17Dear Alfreda
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply24 Oct 2023, 11:17
Official
Dear Alfreda
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations