GM
Getrude M
1 reviews | Active since Feb 2020
21 Oct 2024, 08:17
Alexander Forbes is ****
I haven't received any feedback from Alexander Forbes their consultant thabang mojatau send me a *******ed PDF with a wrong member number because his *****ing from clients I've reported this matter to the national ombudsman/NFO, I'm doing to save innocent people who are clueless just imagine since 1999 to 2024 my has been accumulating interest just to receive 707rand the same thabang mojatau has been calling before making payments asking me unnecessary questions while they have everything,on their system my view it is not for the first time this guy thabang mojatau *****ing from clients bear in mind I've got full report from SARS how much was my money,how much I was taxed
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Replies (1)Alexander Forbes Financial Services's replyOfficial
21 Oct 2024, 16:52 Dear Getrude
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply21 Oct 2024, 16:52
Official
Dear Getrude
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
