PM
Palesa M
1 reviews | Active since Dec 2021
06 Dec 2022, 01:21
Alexander Forbes is a ****
After sharing my review on HelloPeter, regarding Alexander Forbes, they had conversations with me via emails which led to one of their employees calling indicating that the money was going to be paid on Friday, 26 November 2022. She had promised to send me an SMS or email regarding where I'll have to email all the necessary documents, such email nor SMS was never sent. Still today, I have never received any further calls nor emails from them even though I tried contacting them several times but it was in vain
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Alexander Forbes Financial Services's replyOfficial
06 Dec 2022, 09:09Dear Palesa At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind Regards Customer Insights and Escalations
Alexander Forbes Financial Services's reply06 Dec 2022, 09:09
Official
Dear Palesa At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind Regards Customer Insights and Escalations