ALEXANDER FORBES IS A ****

Once again I’m here because as usual AF has ignored me, they haven’t paid for my granddaughters school fees and she’s been told not to come back to school. AF made me now go out and find a bank that has living annuity (I had to figure out what that is at my age) after I sent them a relevant one they started ignoring the calls from this bank and decided not to pay my granddaughters fees. Chastry from complaints somehow is either in meeting or on lunch and when asked to return calls, never does. She’s instead sent us back to the death claims department to start the process all over again. There’s now a Nthabiseng Molekoa, every time I send a complaint they send out a new agent with new instructions and forms that will take up to a week to sign. DO NOT WASTE YOUR MONEY INVESTING IN ALEXANDRA FORBES it’s been 2 years since my daughter passed and they don’t want to pay😡😡😡😡😡 After posting this they will call me and apologise then send me to another agent which we’ll have to fight that I’ve been dealing with a Cynthia, Kgomotso, Koketso and now Dodo and Nthabiseng 🙆🏾♀️who will tell me she does not know these people but she can help me, then they’ll ask me again to resend the letter from my daughters place of work ( the same daughter who was paying these people, alone. ) now I must find out where in the world these people are while AF feed on my granddaughters only source of income. They’ve just sent me a letter saying I must go to the magistrates office for a stamp and approval for asking them to pay the child’s school fees, NO! I asked them to release ALL funds to the bank because I no longer want to deal with AF. What a headache