ALEXANDER FORBES IS A ****?!!!!!

Item: Alexander Forbes Financial Services
Rating: 1
Author: Portia N

I HAVE BEEN FOLLOWING UP WITH AF FOR OVER 3 MONTHS NOW, I RECEIVE SAME EXCUSES. THIER WHATSAPP IS BLOCKED AND NO ONE BOTHERS TO PICK UP THE PHONES ,NO ONE CALLS BACK. AND PEOPLE WHO HAVE APP**** FOR 2POT RECEIVED THIER MONEY BUT MY CLAIM WAS SUBMITTED WAY BEFORE 2POT KICK OFF. THIS DIPUO LADY SENT SAME EXCUSES BUT THEY FAILING TO TRANSFER MY FUNDS. WHY IS IT TAKING TIME FOE FOR AF MAKE A TRANSFER WHILE MY PREVIOUS EMPLOYER SUBMITTED ALL DOCUMENTS IN TIME. IF YOU THINK OF TRUSTING AF LOOK SOMEWHERE ELSE AS YOU WILL GET TO RESPONDS AND ITS HARD TO GET THROUGH. THEY JUST LIE ON TOP OF LIES,I HAVE PROOF THAT ALL DOCUMENTS WERE SENT THROUGH TO THEM SO THAT THEY COULD MAKE NECESSARY AGREEMENTS.

ALEXANDER FORBES IS A ****M!!!

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Replies (1)

Alexander Forbes Financial Services's replyOfficial

09 Oct 2024, 10:57

Dear Portia

At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.

We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.

We will investigate your query and provide feedback with the contact details provided.

Kind Regards

Customer Insights and Escalations

Alexander Forbes Financial Services's reply09 Oct 2024, 10:57

Official