QH
Quinton Henry-Taylor
1 reviews | Active since Feb 2015
25 Dec 2024, 12:27
Alexander Forbes - Investment Release Hostage Situation!
Good day,
Please refer to my complaint on 09 December 2024.
Please assist urgently.
Kind Regards
Helpful (0)
Replies (2)0
Replies (2)
Alexander Forbes Financial Services's replyOfficial
27 Dec 2024, 12:20Dear Quinton ,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalation
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalation
Alexander Forbes Financial Services's reply27 Dec 2024, 12:20
Official
Dear Quinton ,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalation
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalation
QH
Quinton Henry-Taylor's updateReviewer Update
04 Jan 2025, 18:16Good day,
I am still waiting for my refund. It has been weeks now with no refund, and no communication whatsoever.
I regret taking the step to invest with outvest,and Alexander Forbes taking them over.
Please sort this out,and or next step would be the ombudsman.
Regards
I am still waiting for my refund. It has been weeks now with no refund, and no communication whatsoever.
I regret taking the step to invest with outvest,and Alexander Forbes taking them over.
Please sort this out,and or next step would be the ombudsman.
Regards
QH
Quinton Henry-Taylor's update04 Jan 2025, 18:16
Reviewer Update
Good day,
I am still waiting for my refund. It has been weeks now with no refund, and no communication whatsoever.
I regret taking the step to invest with outvest,and Alexander Forbes taking them over.
Please sort this out,and or next step would be the ombudsman.
Regards
I am still waiting for my refund. It has been weeks now with no refund, and no communication whatsoever.
I regret taking the step to invest with outvest,and Alexander Forbes taking them over.
Please sort this out,and or next step would be the ombudsman.
Regards