TN
Tatenda N

1 reviews | Active since Jul 2019

31 Jul 2019, 18:48

Alexander Forbes hell.

I have never experience such bad service in my life. I have been waiting for my provident fund since March 2019. There is no communication whatsoever, l have sent over R200 worth of airtime and data trying to contact Alexander Forbes. You hold the line for 15mins with no answer, when you speak to the consultants,they give you so many different answers to one question. I only want my money thats all but its taking a toll. Im very frustrated now and tired of calling them.

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Replies (1)
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply02 Aug 2019, 08:41
Official
Thank you for bringing this matter to our attention.
We apologise for the service you've experienced.
We are investigating this matter and will be in contact with you via the details provided.
Kind Regards
Bengy Marais