1 reviews | Active since Jan 2023
ALEXANDER FORBES GIVE ME MY " SARS IRP5 FORM" FROM MY 2 CASH PAYOUTS!!!
Alexander Forbes have my pension funds. Getting cash from them was a mission and heartbreaking PROCESS, which I do not wish to relate!! Now when i requested all the cash payouts, some MONIES WERE deducted and i was told it was for SARS TAX. I HAVE PROOF (PRINTED/TYPED DOCUMENT) OF THAT FROM ALEXANDER FORBES, BECAUSE I DID QUIERY THAT. These happened in 2022. Now SARS WANTS THESE TAX DEDUCTIONS FROM ME BECAUSE THESE MONIES DID NOT REACH SARS OFFICE!!
I WENT TO SARS OFFICE IN PERSON, IN DECEMBER 2023, THESE DEDUCTIONS ARE MISSING, SARS DID NOT RECEIVE THEM!! I SAW THESE ON THEIR SARS' SYSTEM. SARS ASKED ME TO REQUEST "MY IRP5 FORM" FROM ALEXANDER FORBES, WHICH IS WHAT IS WANTED NOT PRINTED ALEXANDER PRINTED/TYPED PAGE!! I HAVE BEEN SENDING EMAILS FROM DECEMBER 2023 TO ASK FOR THIS "IRP5 FORM", UP TO TODAY, 31 JAN 2024, I AM STILL WAITING . I HAVE FORWARDED ALEXANDER FORBES THE SARS COMMUNICATION WHICH SAID THE SARS TAX DEDUCTIONS ARE STILL OUTSTANDING (MORE THAN R100.000!!!) AND SARS HAVE GIVEN ME 10 BUSINESS DAYS TO SORT THIS OUT OR ELSE......!!!!!!!!!!!!!!
I AM TIRED OF BEING SEND FROM PILLAR TO POST! I HAVE NEVER HAD AN EFFICIENT SERVICE WITH ALEXANDER FORBES. THEIR SERVICES ARE SHOCKING AND DISAPPOINTING, TO SAY THE LEAST!!!!
ALEXANDER FORBES, PLEASE DO THE RIGHT AND SEND ME MY "IRP5" SO THAT WE CAN CLOSE THIS MATTER. WHAT IS SO DIFFICULT FOR YOU TO GIVE MY IRPR5, IF YOU HAVE DONE THE RIGHT THING??? BE HONEST AND TRANSPARENT, WHAT IS THAT, THAT YOU ARE HIDING?
I HAVE BEEN GIVEN UNEXPLANABLE EXPLANATIONS WHICH DO NOT MAKE SENSE!! NEO NKHOTHO, FROM ALEXANDER FORBES HAS JUST SENT ME SOME NO-SENSE EMAIL AND A SENSELESS GUIDANCE!! NOT SURE FOR WHAT. I DO NOT WANT "GUIDANCE" , I WANT MY IRP5, SIMPLE AS THAT. ALEXANDER FORBES, YOU KNOW YOU HAVE DEDUCTED MONIES FROM MY 2 CASH PAYOUTS. JUST DO THE RIGHT THING AND EMAIL ME MY IRP5, SHOWING THAT SARS HAVE RECEIVED THOSE MONIES....NOT ON THE PRINTED PAGE YOU SEND. SARS DOES NOT ACCEPT THAT, YOU KNOW THAT VERY WELL.
I AM EMOTIONALLY DRAINED, DISAPPOINTED IN YOUR CUSTOMER SERVICE!!. I DO NOT NEED A CALL, I NEED MY IRP5 PLEASE AS PER SARS' REQUEST. I HAVE TO GET BACK THE MONEY SARS WITHDREW TODAY. HOW AM I SUPPOSED TO SURVIVE? WE DO NOT HAVE FOOD IN MY HOME, AS I TALK!! I AM HURT, HEARTBROKEN, SAD. SO THESE SARS WITHDRAWALS ARE GOING TO GO AHEAD FROM MY BANK ACCOUNT EVERY MONTH????? I STARTED THIS SARS ISSUE COMMUNICATION FROM 12 DECEMBER 2023, EVEN NOW WE ARE STILL TALKING ABOUT THE SAME ISSUE, WHICH IS NOT GOING ANYWHERE..!!!WE ARE IN 2024......STILL TALKING??? WHEN ARE THESE TALKING GOING TO END??? I CANNOT TAKE THIS ANYMORE!!!!!! THIS R1600.00 WAS FOR OUR HOME GROCERY FOR THE MONTH, NOW WE HAVE NONE!!
ONE OF YOUR AGENT, DIPUO FAKUDE, SENDS ME AN EMAIL, HAS THE GUTS OF TELLING ME HOW TO GO ABOUT LAYING A COMPLAINT WITH ALEXANDER FORBES!! I HAVE DEALT WITH ALEAXANDER FORBES A LOT, REGARDING POOR SERVICE, NO SENSE OF URGENCY, MORE THAN SHE CAN THINK!! I DO NOT NEED LESSONS, I NEED MY IRP5, NOT YOUR ITR3, THAT IS ALL. SARS DOES NOT WANT YOUR ITR3, THEY WANT SARS IRP5 FROM YOUR SIDE. AS AN ORGANISATION, I THINK YOU KNOW BETTER, HOWEVER I AM SHOCKED AT HOW YOU HANDLE THIS MATTER!! THIS LEAVES A LOT TO BE DESIRED!!
I AM EMOTIONALLY DRAINED, DISAPPOINTED IN YOUR CUSTOMER SERVICE!!. I DO NOT NEED A CALL, I NEED MY IRP5 PLEASE AS PER SARS' REQUEST. I HAVE TO GET BACK THE MONEY SARS WITHDREW TODAY. HOW AM I SUPPOSED TO SURVIVE? WE DO NOT HAVE FOOD IN MY HOME, AS I TALK!! I AM HURT, HEARTBROKEN, SAD. SO THESE SARS WITHDRAWALS ARE GOING TO GO AHEAD FROM MY BANK ACCOUNT EVERY MONTH????? I STARTED THIS SARS ISSUE COMMUNICATION FROM 12 DECEMBER 2023, EVEN NOW WE ARE STILL TALKING ABOUT THE SAME ISSUE, WHICH IS NOT GOING ANYWHERE..!!!WE ARE IN 2024......STILL TALKING??? WHEN ARE THESE TALKING GOING TO END??? I CANNOT TAKE THIS ANYMORE!!!!!! THIS R1600.00 WAS FOR OUR HOME GROCERY FOR THE MONTH, NOW WE HAVE NONE!!
ONE OF YOUR AGENT, DIPUO FAKUDE, SENDS ME AN EMAIL, HAS THE GUTS OF TELLING ME HOW TO GO ABOUT LAYING A COMPLAINT WITH ALEXANDER FORBES!! I HAVE DEALT WITH ALEAXANDER FORBES A LOT, REGARDING POOR SERVICE, NO SENSE OF URGENCY, MORE THAN SHE CAN THINK!! I DO NOT NEED LESSONS, I NEED MY IRP5, NOT YOUR ITR3, THAT IS ALL. SARS DOES NOT WANT YOUR ITR3, THEY WANT SARS IRP5 FROM YOUR SIDE. AS AN ORGANISATION, I THINK YOU KNOW BETTER, HOWEVER I AM SHOCKED AT HOW YOU HANDLE THIS MATTER!! THIS LEAVES A LOT TO BE DESIRED!!