NM
Nokuthula M

1 reviews | Active since Mar 2018

04 Sept 2024, 07:51

Alexander Forbes Financial Services offline

Good day

The platform to calim has been off since the 01 Septment with no communicaiton from Alexanda forbes. Please open the manual submition for claims .

0
Replies (1)
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply04 Sept 2024, 09:24
Official
Dear  Nokuthula, 

At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.  
 
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. 
 
Alexforbes is receiving and processing claims, however we are experiencing unusually high traffic volumes on AF Connect due to the two-pot system. Please refresh or try again later.

We apologise for any inconvenience this may cause and appreciate your understanding and patience
  
Kind Regards 
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