WS
Willie S
1 reviews | Active since Jan 2013
30 May 2025, 05:19
Alexander Forbes Financial Services non existing
I have sent 8 emails via my gmail account, 5 online request regarding a shortfall in payment for the month of April 2025 and registered a complained. My portfolio on the website is not available 1. *** 2. ***
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Alexander Forbes Financial Services's replyOfficial
30 May 2025, 07:59Dear Willie,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply30 May 2025, 07:59
Official
Dear Willie,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations